dewawin365 login Privacy Policy

This page describes what we collect when you use dewawin365 login and how we keep that data protected. We operate across supported jurisdictions and handle your personal information according to applicable data-protection law. Our commitment is to be transparent about what we do with your account details, payment records, and device information.

We at dewawin365 login process data only for purposes you have agreed to—account creation, deposit and withdrawal, customer support, and fraud prevention. We do not sell your data to third parties. This policy explains your rights and our obligations.

What we collect on dewawin365 login

When you open an account on dewawin365 login, we collect your legal name, date of birth, email address, and phone number. We also collect your identity document—KTP, passport, or driver's license—during account verification. This information is mandatory for compliance with anti-money-laundering rules and to prevent fraud.

We collect payment data when you deposit or withdraw. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and wallet identifier. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we log your account number and the transfer reference. We do not store your full card number or wallet password.

We also collect device and network information—your IP address, browser type, operating system, and device model. This helps us detect unauthorized access and support account recovery if you lose access to your phone.

How we use your data

We use your personal information to verify your identity, process your deposits and withdrawals, and communicate with you about your account. Our support team in Jakarta, Surabaya, and Bandung may access your account details to resolve disputes or investigate suspicious activity.

We analyze aggregated, anonymized data to improve dewawin365 login—for example, which payment methods are most popular or which game categories attract the most users. This analysis does not identify you personally.

We retain your data for as long as your account is active, plus seven years after closure for regulatory compliance. If you request account deletion, we anonymize your personal details but keep transaction records for tax and legal purposes.

Third-party processors

Our payment processors—the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers—receive your transaction data. These processors are bound by confidentiality agreements and use your data only to settle payments. Our servers may sit outside your jurisdiction; data transfers comply with applicable law.

We use a third-party identity-verification service to validate your KTP or passport. This service does not retain your document after verification is complete.

Data processors

Payment gateways, identity-verification vendors, and cloud-hosting providers

Data location

Servers in Southeast Asia and partner data centres; your data may be replicated for backup

Retention

Active account plus seven years post-closure for regulatory compliance

Your rights and our commitments

We encrypt all data in transit and at rest using industry-standard protocols. Our team undergoes regular security training. We conduct annual audits to ensure compliance with data-protection standards. If a breach occurs, we notify affected users within 72 hours and cooperate with relevant authorities.

Our service is available only where local law permits. If you are in a jurisdiction where online gaming is prohibited, we do not offer access to dewawin365 login. Users are responsible for verifying that their use complies with their own jurisdiction's law.

For questions about this policy or to report a data concern, contact our support team. We provide multilingual assistance in English and Indonesian, with response times typically within four hours during business hours.